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mirasi72509850
mirasi72509850
Participant
November 6, 2021
Question

I click on the Installer folder, but get a blank notification window - macOS Monterrey (M1 Pro Mac)

  • November 6, 2021
  • 1 reply
  • 203 views

I got myself the new MacBook Pro (late 2021) that runs the M1 Pro chip. I went straight to Adobe's website to download my usual kit.

There I wasn't asked if I run the latest M1 chip Mac or older Intel based one. Indeed, it didn't ask if I run Mac or Windows.

I got the Installer for Photoshop and Lightroom Classic from the website. I click on the folder as prompted -- and the notification is blank.

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1 reply

T
Test Screen Name
Legend
November 6, 2021

Start by installing Creative Cloud. 

mirasi72509850
mirasi72509850Author
Participant
November 6, 2021

I am afraid, it still doesn't work. Because this folder is for installing both Creative Cloud and Photoshop. So there is not way I could install the creative cloud in the first place -- since the same error persists.

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