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강민이27442856
강민이27442856
Participant
November 16, 2018
Answered

I couldn't refund adobe cc.

  • November 16, 2018
  • 1 reply
  • 264 views

a mounth ago, I had purchased Adobe CC.

But, I do not use it anymore.

than, I tried refunding Adobe plan.

but I coulden't refund it.

If you can help this problem, Please reply to this discussion

This topic has been closed for replies.
Correct answer

You can't refund it as Adobe CC is a subscription service. Which you have aggreed on subscribing and using for a certain amount of time either annualy which is the less expesnsive version or on monthly basis which would allow you to cancel each month.

Adobe Creative Cloud FAQ

What if I want to cancel my membership?

Any membership canceled in the first 14 days is fully refundable. After 14 days, cancelation policies will apply.

To cancel a prepaid or paid-monthly annual membership, contact Customer Support. To cancel a month-to-month membership, visit your Manage Account page or contact Customer Support.

1 reply

A
Anonymous
Correct answer
November 16, 2018

You can't refund it as Adobe CC is a subscription service. Which you have aggreed on subscribing and using for a certain amount of time either annualy which is the less expesnsive version or on monthly basis which would allow you to cancel each month.

Adobe Creative Cloud FAQ

What if I want to cancel my membership?

Any membership canceled in the first 14 days is fully refundable. After 14 days, cancelation policies will apply.

To cancel a prepaid or paid-monthly annual membership, contact Customer Support. To cancel a month-to-month membership, visit your Manage Account page or contact Customer Support.

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