I currently own Adobe Creative Suite 5 Master Collection. My computer crashed and I was unable to deactivate the program. Please help me reinstall the programs, since I have exceeded the downloads due to problems with my computer. Thank you

1. Did you deactivate Creative Suite from your previously installed devices first?
That's critically important because your individual license has a strict 2 time activation limit. Remote deactivation of Creative Suite is not possible.
- https://helpx.adobe.com/download-install/kb/activate-deactivate-products.html
- https://helpx.adobe.com/download-install/kb/activation-deactivation-help.html

If the old devices are dead or no longer in your possession, you're stuck. You won't be allowed to activate CS on another device.

MODERN OPTIONS:
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FREE Acrobat Reader -- view, comment, print & sign PDF.
https://www.adobe.com/acrobat/pdf-reader.html

Paid Acrobat Pro -- the complete solution for creating and saving PDF.
https://www.adobe.com/acrobat/acrobat-pro.html

Photoshop Elements or Premiere Elements (3 year license, no subscription needed).
https://www.adobe.com/products/photoshop-elements.html

Creative Cloud Photography (Annual & Monthly plan options).
https://www.adobe.com/creativecloud/photography.html

Creative Cloud Bundles & Single App Plans for mobile, web & desktops
https://www.adobe.com/creativecloud/plans.html

Hi,

Please refer the thread : https://forums.adobe.com/thread/2028937?start=0&tstart=0

Regards,

Shelly