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ajnad2256665
Participant
September 14, 2019
Question

I didn't get a refund

  • September 14, 2019
  • 1 reply
  • 98 views

Hi

On 22nd August, I accidenaly made an Adobe account by thinking that it is a free trial. They took US$21.76 and after I have cancelled my subsribtion, they said they will give me a refund. I didn't get my money back.  What do I do?

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    1 reply

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    September 14, 2019

    check your account to verify your subscription was cancelled more than 72 hours ago, https://accounts.adobe.com

     

    if it was and you don't see a refund, using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html 

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