Question
I disagree with your practice of automatic Service Credit.
No doubt it's something I missed in the small print, but having just been slapped with a 'Service Credit' charge for two 'free' days of usage (when a monthly payment was delayed due to temporary lack of sufficient funds) I feel this practice is pretty underhanded and I don't appreciate it, especially when you try to dress it up like you're doing me a favour. Bad practice Adobe.