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December 31, 2013
Question

I don't know where my photoshop has gone

  • December 31, 2013
  • 1 reply
  • 427 views

I downloaded the Adobe CC and then the Photoshop CC App... it says it is downloaded but I can't find it and cannot open it to try it out.

I wanted to try it out today so that I could purchase the monthly $9.99 per month....

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1 reply

Plastic743
Participating Frequently
December 31, 2013

What operating system you are using?

December 31, 2013

windows server 2008 r2

JJMack
Community Expert
Community Expert
December 31, 2013

That sounds like XP. XP does not meet all CC requirements After CS5 Adobe stopped supporting GPU on XP. CC uses GPU for features like 3D.

Is Server 2008 or 2012 XP or Win 7 bassed?

The normal process to install Photoshop CC is:

Download and Install  Adobe Cloud Desktop Application.

Open the Cloud desktop log in with your Adobe User ID and password that has the subscription.  Use the APP tab and install Photoshop CC.  The cloud installer should download Photoshop CC install it and add a Photoshop CC launching icon to you system on the desktop and in the start button

System requirements

Windows

  • Intel® Pentium® 4 or AMD Athlon® 64 processor (2GHz or faster)
  • Windows 7 with Service Pack 1, Windows 8, or Windows 8.1*
  • 1GB of RAM
  • 2.5GB of available hard-disk space for installation; additional free space required during installation (cannot install on removable flash storage devices)
  • 1024x768 display (1280x800 recommended) with OpenGL® 2.0, 16-bit color, and 512MB of VRAM (1GB recommended)†
  • Internet connection and registration are necessary for required software activation, membership validation, and access to online services.‡

* Video features are not supported on 32-bit Windows systems.

† 3D features are disabled with less than 512MB of VRAM. Read the Help article.

‡ This product may integrate with or allow access to certain Adobe or third-party hosted online services. Adobe online services, including the Adobe® Creative Cloud™ service, are available only to users 13 and older and require agreement to additional terms and Adobe's online privacy policy. The applications and online services are not available in all countries or languages, may require user registration, and may be subject to change or discontinuation without notice. Additional fees or membership charges may apply.

Message was edited by: JJMack

JJMack