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TimDaker
Participant
January 29, 2014
Answered

I don't want to start a discussion! I just want some help with a product that doesn't work!!

  • January 29, 2014
  • 1 reply
  • 282 views

I don't want to start a discussion! I just want some help with a product that doesn't work!!

    This topic has been closed for replies.

    1 reply

    Ned Murphy
    Ned Murphy
    Legend
    January 29, 2014

    Okay, do you have any info to offer?

    T
    TimDakerAuthor
    Participant
    January 29, 2014

    Sorry for the 'tone', I was getting a bit frustrated!

    When I try to use Creative Cloud installer or App Manager, the installer times out after about 3 minutes and gives a message telling me to connect to the Internet and try again. This is strange since I am obviously connected to the Internet, I am using the Adobe website so I must be! I just downloaded the installer without any problem.

    Please help as I can't download any actual product updates without this it seems.

    Cheers

    Tim Daker

    Sent from my iPhone

    Mylenium
    MyleniumCorrect answer
    Legend
    January 29, 2014

    http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

    Mylenium

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