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Participant
January 26, 2016
Question

I dont have uninstaller, How I can uninstall it?

  • January 26, 2016
  • 2 replies
  • 272 views

In Panic! I am trying to download creative cloud but give error. I had a person helping me and look like delete all programs from adobe few months ago and now I can even add creative cloud.

Tried to used cleaner but I can make it either because when I am go to uninstall is saying that I dont have that file. Help please!

Thanks!

This topic has been closed for replies.

2 replies

Pattie-F
Legend
January 29, 2016

I am moving this discussion to the Creative Cloud Download & Install forum.

John T Smith
Community Expert
Community Expert
January 26, 2016

Sign out of your account... Uninstall... run the Cleaner...

-for non-Cloud programs you need to DE-activate before uninstalling

-http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)

-https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

-Restart your computer... Sign in to your account... Reinstall

Download & Install instructions https://forums.adobe.com/thread/2003339 may help

-includes a link to go to a page to download Adobe programs if you don't have a disc or drive

-or kglad links in reply #1 here https://forums.adobe.com/thread/2017859 may help

Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

-and also read https://forums.adobe.com/thread/1146459

Participant
January 26, 2016

I already try those  problem that is not uninstaller file of creative cloud on my computer look like are delete. Do you know how I can get them back? Aren't on the trash anymore.