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Participant
May 13, 2019
Question

I dont see 16.1 in my CC app

  • May 13, 2019
  • 1 reply
  • 325 views

I dont see it in my CC app.. i only see 15.1 .. which is really bad because i need to edit a file made by my coleague that left for holiday

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1 reply

Mylenium
Legend
May 14, 2019

Impossible to say anything. You have not provided relevant technical info, beginning with system info.

Mylenium

Martin_Ritter
Legend
May 14, 2019

When your OS is too old, you don't get the updates. Adobe isn't supporting those old OSes like Win7 anymore.

*Martin

Inspiring
May 14, 2019

If you have an older build of Windows 10 that might not be supported either. You need build 1703 or later: After Effects System Requirements