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Participant
May 15, 2015
Answered

I downloaded the app and all I get is a black screen. It won't launch. What is wrong?

  • May 15, 2015
  • 2 replies
  • 232 views

I downloaded the app and all I get is a black screen. It won't launch what is wrong?

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2 replies

Sheena Kaul
Legend
May 15, 2015

Hi Debby,

You may also refer to the threads below where the issue has been addressed:

Creative Cloud Black Screen

Creative Cloud is Black Screen

Regards,

Sheena

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
May 15, 2015