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seeyavashm38835280
Participant
March 11, 2019
Answered

I feel scammed by contract [Complaint about CC Early Cancellation Fee]

  • March 11, 2019
  • 1 reply
  • 368 views

Disgusted to find out that It will cost me £95 to cancel a subscription to premier pro cc, which I have never used. It was not immediately apparent when I signed up and hidden in the t&c. I would never have signed up if I knew i just wanted to see what the sofware was like. Now im a stuck with an unfair bill. PLEASE HELP! It is not right to treat customers like this, I feeled scammed by a massive coporation.

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Correct answer John T Smith

When you 'click to agree' to the subscription terms while buying a subscription, that means that you really do need to read BEFORE you buy a subscription... https://www.adobe.com/misc/subscription_terms.html

-LOTS of screen pics of the terms https://forums.adobe.com/thread/2589217 in reply #4

1 reply

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
March 11, 2019

When you 'click to agree' to the subscription terms while buying a subscription, that means that you really do need to read BEFORE you buy a subscription... https://www.adobe.com/misc/subscription_terms.html

-LOTS of screen pics of the terms https://forums.adobe.com/thread/2589217 in reply #4

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