I forgot my e-mail address.

Question

Hello, I applied for a free Illustrator experience but I can't remember my ID email address. Cell phone number Korea REMOVED Please cancel it. If you have any questions, please reply to my email address here
 
[personal information removed for your protection][This is a public forum, not Adobe support, please do not post personal information]
[You have just given your information to everyone... you need to cancel your card RIGHT NOW]

John T Smith · Answer

This is a public forum, not the link to Adobe support
-other users here can't help with an account problem
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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