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Participant
January 16, 2017
Answered

I gave the wrong e-mail

  • January 16, 2017
  • 3 replies
  • 678 views

hi,

i did mistake and gave the wrong e-mail. I want to uninstal Adobe programs, but cant because first i have to verify my e-mail witch dont exist. How can i uninstal Adobe Creative Cloud from my PC ? !

This topic has been closed for replies.
Correct answer John T Smith

Chat help: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

Be sure to remain signed in with your Adobe ID before accessing the link below

Creative Cloud support (all Creative Cloud customer service issues)

http://helpx.adobe.com/x-productkb/global/service-ccm.html

3 replies

Participant
February 26, 2022

OMG I have the same issue! Contaced Adobe, but still no reply! Can someone help me..... why is it taking so ridiculously  long?

John T Smith
Community Expert
Community Expert
February 26, 2022

>Can someone help me

 

No... This space is provided by Adobe, but it is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

Ani*Adobe
Community Manager
Community Manager
January 17, 2017

Hi there,

Please direct message me your order details or the email address which was used to purchase the order and I will fix the account.

^Ani

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
January 16, 2017

Chat help: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

Be sure to remain signed in with your Adobe ID before accessing the link below

Creative Cloud support (all Creative Cloud customer service issues)

http://helpx.adobe.com/x-productkb/global/service-ccm.html