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M
maksymilian26503388a5yf
Participant
October 9, 2022
Question

i got a free month of adobe creative cloud but i dont know how to redeem it

  • October 9, 2022
  • 2 replies
  • 4921 views

so i got a notification in the geforce experience app saying i can get a month of adone creative cloud for free so i went to https://www.adobepartneroffer.com/Adobe_Redeem.aspx but when i try to redeem it it says APO Codes not available for this Product plz help!

This topic has been closed for replies.

2 replies

C
Catsimulator
Participating Frequently
October 10, 2022

Having this same issue. 

 

kglad
Community Expert
kgladCommunity Expert
Community Expert
October 10, 2022

navigate to redeem.adobe.com

C
Catsimulator
Participating Frequently
October 10, 2022

Hi, we cannot use that url. The code is 4 characters too short to be redeemed there.
When we go to the redeem link: https://www.adobepartneroffer.com/Adobe_Redeem.aspx
We get APO Codes not available. I'll attach screenshots.

M
Community Expert
Manan JoshiCommunity Expert
Community Expert
October 9, 2022

See if you are able to redeem using the link below

https://redeem.adobe.com

If not then try contacting support for help.
1. Go to https://helpx.adobe.com/contact.html?rghtup=autoOpen
2. Wait a bit on the page that opens up, it should automatically open a chat popup. If that does not happen then look for a call out/chat icon at the bottom right, click over it and the chat popup should open
3. In order to talk to a human type "AGENT" in the chat box
4. If you are not able to get to the chat window, then disable your adblockers, firewall, enable cookies/scripts on your browser. If it still fails then change your browser/machine/network.

P.S. Be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

-Manan
M
maksymilian26503388a5yfAuthor
Participant
October 9, 2022

if i go to redeem.adobe.com but the code is to short 😞

M
Community Expert
Manan JoshiCommunity Expert
Community Expert
October 9, 2022

Then contacting support is the only option. Probably contact the code provider would be a faster way to resolve, as they can provide instructions on how to avail the code they gave.

-Manan

-Manan
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