I got a message that the key is "REVOKED"

Question

Hello.When installing my Photoshop CS6 I got a message that the key is "REVOKED". This is an obvious error as I purchased the key directly from Adobe Systems Software Ireland Ltd 4-6 Riverwalk Citywest Business Park Dublin 24 Ireland at 2015.I have also my ADOBE invoice for this purchase of my software to verify the originality of my software.Thank you for your help.

John T Smith · Answer

This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
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Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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