I got a new laptop, and I am trying to move my adobe acrobat over to it.

Question

I have the serial number, but I need to find the correct version of acrobat to download. Can someone help me find the right version. I ran recoverkeys and this is the version of acrobat that is on the old computer. AcrobatStd AS1 Win GM ALL

When i try to install on the new laptop i get a message that says "the serial number you entered is valid, but a qualifying product cannot be found on this computer."

Any help would really be appreciated.

Thanks,

-James.

kglad · Answer

that's acrobat X, 20 Identifying Existing Installs — Enterprise Administration Guide

Downloads available:

Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.4 (win) 5.4 (mac) | 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3

Download and installation help for Adobe links

Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

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