i got a redeem code for creative cloud and is used can adobe say when whas used

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Community Expert

From whom did you receive the redemption code?

Nancy O'Shea— Product User & Community Expert

Participant

gamivo.com and they , require a image from adobe certifying it was used befor buying moment (thursday)

Community Expert

Then I suggest you contact gameivo.com directly.

Nancy O'Shea— Product User & Community Expert

Community Expert

I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Download and Install forum.

Community Expert

Please go to Adobe Customer Service:
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

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