I got caught out by the cancellation policy
I'm yet another victim of Adobe's cancellation policy. I signed up for this as a trainee teacher and was forced to get the package because of schools using it. I kept the package till the introductory price and until I noticed my bills shoot up to $73 a month. Before cancelling I spoke to a customer service representative who I asked about to see if they could put together a price package for me. I decided to cancel and was told I owed cancellation fees!!!!! I have cancelled and now I owe 10 months worth of cancellation fees!!!!!!!!!! Its outrageous.
A 50% cancellation on six months would still be bearable.
I'd been with Adobe for over 3 years!!!!!!!!!!!
I intend to lobby both my school and my university on this matter. Thankfully I'm a recent graduate and I know exactly who to contact in the various departments as well as my recent fellow graduate teachers.
In short, tedious as it is sadly read the fine print. I will however refuse to teach my students using Adobe. I will encourage my fellow teachers to do the same. There are alternatives.
