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christin1212
Participant
November 13, 2014
Question

I had a trial version of LR. Bought LR from CC..and it wont download/upgrade the LR account.

  • November 13, 2014
  • 1 reply
  • 303 views

I unistalled the trial version and it made it worse..now I can't uninstall or reinstall LR...on my CC account it says that LR is uploading when I try to upload it..but it does nothing.  So am I just stuck? I even tried buying it on another account..still says the same thing...that my trial version has expired and I need to buy...when I try to buy it says I've already bought..when I try to download the new version of LR..it just says "Lightroom Downloading" and does nothing.

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1 reply

Ethereal_Sunflower98BC
Participating Frequently
November 13, 2014

Is Creative Cloud desktop  installed on your computer ?

If now install it from below link

https://creative.adobe.com/products/download/creative-cloud

From Creative Cloud desktop you can install Lightroom

christin1212
Participant
November 13, 2014

Yeah I already had it installed.

Ethereal_Sunflower98BC
Participating Frequently
November 13, 2014

In the Apps tab are you getting option to install Lightroom?, If not what status it is showing?