I has just gotten adobe creative cloud and i check the website on this issue only for them to tell me to wait an hour for the apps process. But it has now been over an hour. Can I please have some help. I had tried signing in and signing out. Deleting and reinstalling but nothing seems to be working.
There is nothing wrong with the cc desktop app. I need help getting the apps in creative cloud like photoshop and after effects because i have bought the cc all apps plan but somehow they appear as trial versions.
start here - https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html
if that fails, proceed to these steps - https://helpx.adobe.com/enterprise/kb/resolve-trial-and-license-expired-errors.html
if that fails, https://helpx.adobe.com/download-install/kb/adobe-license-issues-keychain-credential-mgr.html
if those all fail, change your cc language. eg, try international english
if that fails, change the install location
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
AdChoices