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mariea24053598
Participant
January 6, 2016
Answered

I had CS5 istalled on my work laptop and a backup copy on a second laptop. My work laptop has died completely. How do i deactivate it and install it on a new laptop??

  • January 6, 2016
  • 3 replies
  • 169 views

Please advise

    This topic has been closed for replies.
    Correct answer Govardhan.V

    In this case , you need to check with Adobe Support , they will certainly assist you accordingly :

    [ Click on Still need Help button and select Chat option ]

    Contact Customer Care

    3 replies

    Govardhan.V
    Govardhan.V
    Participating Frequently
    January 6, 2016

    Yep that's correct , as soon as you enter chat  , let them know that this is activation issue , not installation or download related issue.

    Adobe support provides only Activation support for older version apps. If they get confused , they will obviously send you back here lol.

    Ned Murphy
    Ned Murphy
    Legend
    January 6, 2016

    You need to contact Adobe Support and ask them to reset your activations - ask for no more than that or they are likely to send you back here where no one can do that for you.

      Govardhan.V
      Govardhan.VCorrect answer
      Participating Frequently
      January 6, 2016

      In this case , you need to check with Adobe Support , they will certainly assist you accordingly :

      [ Click on Still need Help button and select Chat option ]

      Contact Customer Care

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