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denisef64384853
Participant
January 22, 2016
Answered

I had lightroom 6 installed on my laptop. It broke and went to repair. When it returned when I tried to use lightroom it said that I had already installed in two computers. I uninstall lightroom 6 on my laptop but when I reinstalled the message that

  • January 22, 2016
  • 1 reply
  • 194 views

I had lightroom 6 installed on my laptop. It broke and went to repair. When it returned when I tried to use lightroom it said that I had already installed in two computers. I uninstall lightroom 6 on my laptop but when I reinstalled the message that I still have two computers is still there. I need help. I don't understand what is going on because it's the same laptop I installed on the first place. Please help.

    This topic has been closed for replies.
    Correct answer kglad

    if it had major hardware change (like a hd replacement), it looks like a different computer.

    contact adobe support during pst business hours by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html and request an activation count reset.

    1 reply

    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    January 22, 2016

    if it had major hardware change (like a hd replacement), it looks like a different computer.

    contact adobe support during pst business hours by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html and request an activation count reset.

    D
    denisef64384853Author
    Participant
    January 22, 2016

    Contacted them already and they solved the problem. Thanks!

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