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raymondp70587283
Participant
November 30, 2018
Answered

I hate this program and have only owned it an hour

  • November 30, 2018
  • 2 replies
  • 383 views

Just purchased Elements 2019, installed,  did what it said, wants number I don't have, can't get started hate Adolbe already

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[Moved... this program is not part of Creative Cloud... Mod]

    This topic has been closed for replies.
    Correct answer Peru Bob

    Try the chat option here:

    Contact Customer Care

    2 replies

    Peru Bob
    Community Expert
    Community Expert
    November 30, 2018

    This might help:

    Find your serial number

    raymondp70587283
    Participant
    December 1, 2018

    Everywhere I go it only wants me to buy something.

    I should have been sent a number in the start.

    Now it doesn’t like my login.

    This looks like a sham to me.

    John T Smith
    Community Expert
    Community Expert
    November 30, 2018

    You must have a serial number to activate the program

    Did you receive a redemption code?

    Redemption Code to get serial number https://redeem.licenses.adobe.com/getserial

    Did you buy a boxed version from a retail store, or a download?

    raymondp70587283
    Participant
    December 1, 2018

    I bought a boxed CD

    I should have been able to install and go to work.

    I open and it wants me to upgrade, try this for free, etc., etc.

    I have to register and then it wants a serial number which it did not send me.

    Then it rejects a login put in that I use for several things.

    It would not take a redemption number on the back of the cd jacket.

    It should not be this hard to buy and install a program. Have never experienced this before.

    I HATE THIS PROGRAM and haven’t used it yet.

    Adobe SUCKS!!!!!!!!!!!!!!!

    Peru Bob
    Community Expert
    Peru BobCommunity ExpertCorrect answer
    Community Expert
    December 1, 2018

    Try the chat option here:

    Contact Customer Care