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PMacc94
Participant
March 21, 2026
질문

I have a CS 6 license I am trying to activate on a new computer but I keep getting a "Installed on too many devices" error. I have no idea what devices it's installed on and they're not mine. What do I do?

  • March 21, 2026
  • 5 답변들
  • 53 조회

I have been through 2 personal computers and 2 work computers and it is not installed on any of them.  Why can’t I use my Photoshop ?

    5 답변

    Nancy OShea
    Community Expert
    Community Expert
    March 24, 2026

    Your CS product license came with 2 activations. 

    If the machine(s) on which it was activated were lost or died, sadly those activations can’t be recovered through deactivation.

     

    Option 1: Photoshop Elements (3 year license)

    https://www.adobe.com/products/photoshop-elements/buy-elements.html

    Option 2: Annual Photography Plan (PS & LR bundle)

    https://www.adobe.com/creativecloud/photography/compare-plans.html

     

    Hope that helps.

     

    Nancy O'Shea— Product User & Community Expert
    Mohddanish
    Participant
    March 23, 2026

    Please try to simply resset your password and you should be able to login to your new device. Cheers! 

    kglad
    Community Expert
    Community Expert
    March 23, 2026

    @Mohddanish 

     

    that’s not going to help anyone with the stated problem.

    kglad
    Community Expert
    Community Expert
    March 22, 2026

    p.s. this should be in the download & install forum.

    Peru Bob
    Community Expert
    Community Expert
    March 22, 2026

    Have you changed any major hardware (hard drive, mobo, etc.)?

    That might count as another activation.

    kglad
    Community Expert
    Community Expert
    March 21, 2026

    @PMacc94 

     

    the only way to restore an activation is to use a computer that has a current activation and that meets adobe’s security requirements.

     

    if that’s impossible, it’s impossible to restore an activation.

     

    https://community.adobe.com/t5/download-install-discussions/activation-limit-reached-for-non-subscription-adobe-desktop-applications/td-p/14804413?linkId=100000305463075