Skip to main content
CallofBattle
CallofBattle
Participant
October 12, 2015
Answered

I have a full subscription but only trial versions in Creative Cloud

  • October 12, 2015
  • 1 reply
  • 284 views

i need help ..

I pay already few months for this subscription and now after the trial is over i cant use any of the creative cloud programs such as photoshop etc.


the descritions says

"You have access to the latest (and previous) versions of all Creative Cloud desktop apps — plus the full collection of companion mobile apps and services."


so where is my access


i hope someone can help me out

This topic has been closed for replies.
Correct answer Kanikas

HI,

I see you have a creative cloud membership under the same email as you are using with forums , However it has not been activated .

Kindly refer:-Activation / Deactivation / Sign in / Sign out FAQ: How do I activate my Creative Cloud Apps?

For trial :-

First, sign out and then back in to Creative Cloud, using the same adobe id used to pay for your subscription,

https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

Then, if you launch any CC 2015 product and the pop up still shows a Trial message window, please see this link for resolution:

https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html

1 reply

Kanikas
KanikasCorrect answer
Legend
October 12, 2015

HI,

I see you have a creative cloud membership under the same email as you are using with forums , However it has not been activated .

Kindly refer:-Activation / Deactivation / Sign in / Sign out FAQ: How do I activate my Creative Cloud Apps?

For trial :-

First, sign out and then back in to Creative Cloud, using the same adobe id used to pay for your subscription,

https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

Then, if you launch any CC 2015 product and the pop up still shows a Trial message window, please see this link for resolution:

https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html

    CallofBattle
    CallofBattleAuthor
    Participant
    October 12, 2015

    Hey, big thanks for the help after fix the hostfiles and sign out and in it works again :-)

    Kanikas
    Kanikas
    Legend
    October 12, 2015

    Glad to hear that !!!

    You're Welcome !!!

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices