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Participant
March 11, 2025
Question

i have a HP all in one that i just purchased and it wont let me install adobe elements 10

  • March 11, 2025
  • 4 replies
  • 231 views

how can i get it to me new computer?

 

4 replies

Nancy OShea
Community Expert
Community Expert
March 11, 2025

If your computer lacks a CD/DVD drive for installing software disks, you can purchase an external optical reader on Amazon.

 

Nancy O'Shea— Product User & Community Expert
Nancy OShea
Community Expert
Community Expert
March 11, 2025

PS Elements 10 from 2011 wasn't built for modern operating systems. It might work, or it might not.  

Since you have invested in a new computer, this might be a good time to upgrade your software, too.


Photoshop Elements 2025 (3 year license).
https://www.adobe.com/products/photoshop-elements.html

Nancy O'Shea— Product User & Community Expert
John T Smith
Community Expert
Community Expert
March 11, 2025

Two ideas that MAY work to install and/or run old programs in Windows 10 or Windows 11
-RIGHT click the program icon or EXE and select a compatibility mode in the pop up option window
-and/or select Run as Administrator to assign FULL Windows permissions
-also https://helpx.adobe.com/x-productkb/global/create-local-administrator-account-windows.html

Jeffrey_A_Wright
Community Manager
Community Manager
March 11, 2025

Teena, what error do you receive when installing Photoshop Elements 10? Are there any scratches on the CD that contain the installation software? What version of Windows is running on your new HP All-in-one? ^JW