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Participant
July 24, 2014
Question

I have a license for Photoshop CS6 which was installed on a PC that is now beyond repair. How can I install the software on my iMac? I still have the serial number that is registered to my Adobe Id?

  • July 24, 2014
  • 1 reply
  • 100 views

I have a license for Photoshop CS6 which was installed on a PC that is now beyond repair. How can I install the software on my iMac? I still have the serial number that is registered to me Adobe Id.

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    1 reply

    Ned Murphy
    Legend
    July 24, 2014

    Serial numnbers are platform specific so you will not be able to use it for the Mac if it was initially designated for a PC.  YOu will need to perform a platform swap.  See the following for information:

    Change product platform or language
    -----------------------------------

    You can swap languages/platforms for a latest version product if you follow the instructions at the following link:

    http://helpx.adobe.com/x-productkb/policy-pricing/order-product-platform-language-swap.html

    Participant
    July 24, 2014

    Ned, thanks for the reply. The mac version is now on its way to me.

    Ned Murphy
    Legend
    July 24, 2014

    You're welcome