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Aussie_Lost_In_Europe
Participant
September 20, 2015
Answered

I have a MacPro notebook and am trying to load Lightroom CC and receive the following error repeatedly even after restart. Cannot create the required folder... Please advise!

  • September 20, 2015
  • 1 reply
  • 215 views

"An internal error has occurred.

Cannot create the required folder:/Users/whughes_au/Library/Application Support/Adobe/Lightroom/Develop Presets"

This topic has been closed for replies.
Correct answer Anupriya Khare

Please navigate to the folder /Users/whughes_au/Library/Application Support/Adobe and set the read and write permissions to the folder Lightroom and all its enclosing items.

For setting up permissions, please refer the information below.

Assign permissions to users and groups

  1. Select a disk, folder, or file, then choose File > Get Info.
  2. If the information in Sharing & Permissions isn’t visible, click the disclosure triangle.
  3. If necessary, click the lock icon to unlock it, then enter an administrator name and password.
  4. Click a user or group in the Name column, then choose a privilege setting from the pop-up menu.
    • Read & Write: Allows a user to open the item and change it.
    • Read Only: Allows a user to open the item, but not change its contents.
    • Write Only: Makes a folder into a drop box. Users can copy items to the drop box, but can’t open it. Only the owner of the drop box can open it.
    • No Access: Blocks all access to the item.

Apply permissions to all items in a folder or a disk

  1. Select a folder or a disk, then choose File > Get Info.
  2. Click the lock icon to unlock it, then enter an administrator name and password.
  3. Click the Action pop-up menu , then choose “Apply to enclosed items.”



Hope this will help you.

Regards,

Anupriya Khare

1 reply

Anupriya Khare
Anupriya KhareCorrect answer
Participating Frequently
September 21, 2015

Please navigate to the folder /Users/whughes_au/Library/Application Support/Adobe and set the read and write permissions to the folder Lightroom and all its enclosing items.

For setting up permissions, please refer the information below.

Assign permissions to users and groups

  1. Select a disk, folder, or file, then choose File > Get Info.
  2. If the information in Sharing & Permissions isn’t visible, click the disclosure triangle.
  3. If necessary, click the lock icon to unlock it, then enter an administrator name and password.
  4. Click a user or group in the Name column, then choose a privilege setting from the pop-up menu.
    • Read & Write: Allows a user to open the item and change it.
    • Read Only: Allows a user to open the item, but not change its contents.
    • Write Only: Makes a folder into a drop box. Users can copy items to the drop box, but can’t open it. Only the owner of the drop box can open it.
    • No Access: Blocks all access to the item.

Apply permissions to all items in a folder or a disk

  1. Select a folder or a disk, then choose File > Get Info.
  2. Click the lock icon to unlock it, then enter an administrator name and password.
  3. Click the Action pop-up menu , then choose “Apply to enclosed items.”



Hope this will help you.

Regards,

Anupriya Khare