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rejlblake44
Participant
November 30, 2011
Answered

I have a new computer am trying to install photoshop elements 5.0 on the new machine need reg-id

  • November 30, 2011
  • 1 reply
  • 1181 views

how cab I find my registration id... I have the cd and the booklet, but not the original case... is it viewable in the old machine?

    This topic has been closed for replies.
    Correct answer Jeffrey_A_Wright

    Unfortunately without the proof of purchase we will be unable to generate a new serial number for you.  If you have registred your copy it will be available through Adobe.com.  You can locate your serial number by logging into your account at https://www.adobe.com/account.html.

    1 reply

    Jeffrey_A_Wright
    Jeffrey_A_Wright
    Legend
    November 30, 2011

    It is not viewable on your old computer.  We may be able to get you a replacement serial number.  Do you still have your proof of purchase for Photoshop Elements 5?

    R
    rejlblake44Author
    Participant
    November 30, 2011

    Jeff, Thanks for the reply. I don't have proof of purchase.. all I kept was the two cd's and the instruction book.I bought it in June of 2008, and don't think I have bank records that far back.I was hoping I could get the information from my installed copy.. there a long number on the bottom rightwhen I open it, but that didn't work and a number etched on the back of the cd... but it too didn't work....

    Date: Tue, 29 Nov 2011 17:55:13 -0700

    From: forums@adobe.com

    To: blake.dick@hotmail.com

    Subject: I have a new computer am trying to install photoshop elements 5.0 on the new machine need reg-id

    Re: I have a new computer am trying to install photoshop elements 5.0 on the new machine need reg-id

    created by Jeff A Wright in Downloading, Installing, Setting Up - View the full discussion

    It is not viewable on your old computer. We may be able to get you a replacement serial number. Do you still have your proof of purchase for Photoshop Elements 5?

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    Jeffrey_A_Wright
    Jeffrey_A_WrightCorrect answer
    Legend
    November 30, 2011

    Unfortunately without the proof of purchase we will be unable to generate a new serial number for you.  If you have registred your copy it will be available through Adobe.com.  You can locate your serial number by logging into your account at https://www.adobe.com/account.html.

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