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POPARSON
Participant
February 26, 2016
Question

I have about 6 adobe products. I sign into Adobe with all the same login and password, but when I actually go to MY Account, My Products only 3 are showing. How do I fix this? FYI: I have had these products since 2014 and added through till now. I al

  • February 26, 2016
  • 1 reply
  • 194 views

I have about 6 adobe products. I sign into Adobe with all the same login and password, but when I actually go to MY Account, My Products only 3 are showing. How do I fix this? FYI: I have had these products since 2014 and added through till now. I also just updated from Windows 8.1 to Windows 10.5.

    This topic has been closed for replies.

    1 reply

    David__B
    David__B
    Legend
    February 26, 2016

    Hi Poparson,

    Normally the My Account section will list any products you have registered. The ones which are not listed probably haven't been registered yet. Which 4 products are missing? Normally you are given an option to register right when you first install the products or Adobe support can also register them for you with the necessary info (typically your email address and the product serial number).

    Best,

    - Dave

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