I have an education account but adobe says my trial expired

Question

I use my EMAIL REMOVED to use adobe products everything works fine but when I try to use Lightroom and edit a photo it says "Edit disabled while your trial as ended" then I click on the buy now button and it says "You subscribed Lightroom is ready for you to use." so I click ok and it till just says that I cant edit photos while y trial is over. I clearly have an education account and this should not be happening.
 
I've tried logging out and back in
I've tried reinstalling lightroom
I've tried reinstalling CC
 
What should I do?
 
[personal information removed for your protectionhttps://community.adobe.com/t5/Community-Help/Email-signatures-and-personal-information/td-p/4786467][This is a public forum, not Adobe support, please do not post personal information]

John T Smith · Answer

Revert to trial https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html may help
-and troubleshooting FAQ https://community.adobe.com/t5/Get-Started/Troubleshooting-FAQ-What-should-I-do-if-I-have-a-membership-but/td-p/7601068
-and https://helpx.adobe.com/creative-cloud/kb/cloud-website-shows-trial-purchase.html

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