Skip to main content
Participant
March 20, 2015
Question

i have been unable to download my photoshop elements on my microsoft surface pro for 4 days

  • March 20, 2015
  • 1 reply
  • 135 views

I purchased Photoshop elements several days ago and have spent 2 days trying to install it with no luck! I have a surface pro 3. HELP... getting very frustrated

    This topic has been closed for replies.

    1 reply

    Ned Murphy
    Legend
    March 20, 2015

    Make sure you have cookies enabled and clear your cache.  If it continues to fail try using a different browser.

    Participant
    March 20, 2015

    OK. .how do I do all that. I had a mac and now a surface pro. It's brand new so I have no idea how to do any of that. Can you help talk me through it? 

    Sent via the Samsung Galaxy Note® 3, an AT&T 4G LTE smartphone