Skip to main content
francinep21078858
Participant
April 7, 2016
Question

I have bought lighroom 5 approximately 6 months ago for my computer windows and 1 month ago a have bought a new computer apple iMac and a want transport this lightroom on it and the key control do not utilize my key pass. and i would like a ne

  • April 7, 2016
  • 2 replies
  • 372 views

I have bought lighroom 5  approximately 6 months ago for my computer  windows and  1 month ago a have bought a new computer apple  iMac  and a want transport this lightroom it  and the key control do not utilize my  key pass. and i would like a new key pass for the new iMac.?

This topic has been closed for replies.

2 replies

Bani Verma
Legend
April 11, 2016

Hi Francinep21078858,

Please refer to Exchange an Adobe product for a different language or platform version

Or Click here to Contact Customer Care

**Be sure to remain signed in with your Adobe ID ( Email id used for purchasing the subscription ) before accessing the link above**

Select the exact options shown below in the screen shot to get support options:

Let us know if this helps.

John Waller
Community Expert
Community Expert
April 11, 2016

Aren't Lightroom serial numbers multi-platform? i.er. no platform exchange required?

Community Expert
April 7, 2016

Please contact the Adobe support.

Axel

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI