I have cancelled my plan by mistake, I just want to change my plan

Hi there,

We are happy to help!

We checked the account details associated with your email ID and we see that you haved two subscription.

1) Adobe Stock: which has a billing issue and that needs to be sorted with the help of the Support team.

2) Creative Cloud All Apps: which I guess you are referring has been cancelled by you in error and is currently under Cancelling status.

Once, the plan is cancelled unfortunately, we cannot reinstate that. You will have to subscribe again.

However, since it was an error as suggested earlier please contact the Support team and do them know what the issue is and they may be able to help you adjust the penalties of early cancellation and you can purchase the plan again.

Also, please read the articles below to learn about cancellation terms for your subscription and also how to change the plan.

https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html#cancel

https://helpx.adobe.com/manage-account/using/change-plan.html

Please do not share any personal/confidential information like email ID, bank details, etc here. This is a public forum.

Hope the information was helpful to you. Please let me know if you have any further questions.

Sincerely,

Rashmi Swain