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I
InSync-dEzRPd
Participant
March 31, 2015
Answered

I have Creative Cloud for Photographers -- Lightroom & Photoshop. I want to add this membership to my laptop. When I downloaded Creative Cloud to my laptop, it wants to give me a 30 day trial. How do I just add it to my current membership?

  • March 31, 2015
  • 1 reply
  • 736 views

I have Creative Cloud for Photographers -- Lightroom & Photoshop.  I want to add this membership to my laptop.  When I downloaded Creative Cloud to my laptop, it wants to give me a 30 day trial.  How do I just add it to my current membership?

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Correct answer Ned Murphy

You should just need to sign in thru the CC desktop application and then install the applications thru it.


https://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html


Creative Cloud Help / Sign out, Sign in | Creative Cloud desktop app

http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

1 reply

Ned Murphy
Ned MurphyCorrect answer
Legend
March 31, 2015

You should just need to sign in thru the CC desktop application and then install the applications thru it.


https://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html


Creative Cloud Help / Sign out, Sign in | Creative Cloud desktop app

http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

I
InSync-dEzRPdAuthor
Participant
March 31, 2015

Ned,  I did exactly that.  And instead of an "Install" button for Lightroom, I had a "Try" button.  So now I have a 30 day trial application of Lightroom.  Will that trial turn into my full time membership?

Ned Murphy
Ned Murphy
Legend
April 1, 2015

I don't think so..  I don't have experience with CC so I cannot offer much else.  If you have a paid subscription then you should not be encountering trials.  Here are some other links I have that might help, but if not, try asking for more help in the Creative Cloud forum (Adobe Creative Cloud).

Manage your membership and payments | Creative Cloud

https://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting-creative-cloud.html

Sign in, activation, or connection errors | CS5.5 and later

https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

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