I have cs5 on my home mac. I had it on my old mac laptop. I deactivated it then went to reinstall it on my new laptop and my serial number does not work. Any help?

Forum|Forum|11 years ago
October 9, 2014
1 reply
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I have CS5 photoshop extended on my mac home computer. I had it also on my mac laptop. I deactivated it from my old laptop and tried to install it on my new laptop and the serial number would not work. Any thoughts?

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Correct answer Jeffrey_A_Wright

David o"bryan did you migrate/transfer any files/folders/applications to the new Mac laptop? You can verify that your serial number is valid by checking under your account at http://www.adobe.com/. You can find more details on how to locate your serial number at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.

Jeffrey_A_WrightCorrect answer

Legend

David o"bryan did you migrate/transfer any files/folders/applications to the new Mac laptop? You can verify that your serial number is valid by checking under your account at http://www.adobe.com/. You can find more details on how to locate your serial number at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.

D

David_O_bryanAuthor

Participant

That was very helpful. I went to my account to realize I was entering the serial number for my original CS2 in stead of my upgraded CS5.

Thanks for the tip.

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