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Participant
April 16, 2015
Answered

I have downloaded creative cloud installer and have installed, but the application is no where to be found on my computer nor will any Adobe programs start downloading from the download page.

  • April 16, 2015
  • 1 reply
  • 121 views

I have just purchased my monthly plan for Above programs and am trying to download Adobe Creative Cloud as well as all the other programs, however, after downloading the adobe creative cloud installer and installing, the application is no where to be found. Programs such as photoshop and indesign won't even start downloading from the download page even though it says "program is downloading."

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Correct answer kglad

uninstall anything cc that's installed, clean (Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6) and then reinstall the cc desktop app, Download Adobe Creative Cloud apps | Free Adobe CC trial

use the desktop app to install your other cc programs.

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
April 16, 2015

uninstall anything cc that's installed, clean (Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6) and then reinstall the cc desktop app, Download Adobe Creative Cloud apps | Free Adobe CC trial

use the desktop app to install your other cc programs.