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Participant
September 28, 2013
Answered

I have downloaded Creative Cloud Manager, but in APPs it is frozen

  • September 28, 2013
  • 1 reply
  • 390 views

I have downloaded Creative Cloud Manager, but in APPs it is frozen

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Correct answer Romsinha-9KMEUt

Hi rachel301280,

Please specify the OS you are using. Uninstall CC desktop, run the cleaner tool: http://www.adobe.com/support/contact/cscleanertool.html and install CC desktop again.

Regards,

Romit Sinha

1 reply

Romsinha-9KMEUt
Adobe Employee
Romsinha-9KMEUtCorrect answer
Adobe Employee
September 28, 2013

Hi rachel301280,

Please specify the OS you are using. Uninstall CC desktop, run the cleaner tool: http://www.adobe.com/support/contact/cscleanertool.html and install CC desktop again.

Regards,

Romit Sinha