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A
Anonymous
April 4, 2013
Question

I have downloaded the illustrator trial twice with no outcome.

  • April 4, 2013
  • 1 reply
  • 894 views

Everytime the download has finished after four-five hours of waiting, it then says it is "extracting"and after that it then says an error occured and i have to reset my laptop and restart the download. Why is this and how can it be resolved? I am using just a toshiba laptop if that is important information. Thank you!

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    1 reply

    Arpit Kapoor
    Arpit Kapoor
    Participating Frequently
    April 4, 2013

    What is the version of Illustrator that you are trying to download and from where and on which operating system?

    What is the error message that you get? An error screenshot would help.

    It seems you have slow internet connection. Reboot the machine and then try downloading the same from http://www.adobe.com/products/illustrator.html and check.

    A
    Anonymous
    April 4, 2013

    Ím trying with Cs6 just from the adobe website http://http://www.adobe.com/cfusion/tdrc/index.cfm?product=illustrator&loc=he_il .

    It says an error occures during the download, nothing else i think. If it happens again i will screenshot it and post it. My internet should be fine, havent had any troubles with it in the past?

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