I have issues with Adobe Production Premium CS6 I can't activate because the serial number has been use on two old computers before but I can't access the old computers to disactivited

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I need help on activate my adobe software

kgladCorrect answer

Community Expert

adobe won’t be able to help. see https://community.adobe.com/t5/download-install-discussions/activation-limit-reached-for-non-subscription-adobe-desktop-applications/td-p/14804413?linkId=100000305463075

Peru Bob

Community Expert

Bottom line:

If you don’t have access to the old computers, you can’t deactivate to free an activation.

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kglad

Correct answer

Community Expert

adobe won’t be able to help. see https://community.adobe.com/t5/download-install-discussions/activation-limit-reached-for-non-subscription-adobe-desktop-applications/td-p/14804413?linkId=100000305463075

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M

Manan Joshi

Community Expert

The only way to deactivate is to have access to the old computer. I am afraid there is no other way out of this. You could try connecting with Adobe Support

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-Manan

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