I have just installed PS trial on new windows 8 computer but it wont open and I get error message windows will close the program. I have rebooted the computer but no joy. Lightroom downloaded at the same time works.

As above. Additional point my previous trial was still active on my defunct computer. Would this prevent it opening on my new computer.

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Community Expert

no.

Participant

I have tried that and it is exactly the same.

Community Expert

open your cc desktop app > sign out > and then sign back in.

open ps.

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