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Participant
October 21, 2014
Question

I have just paid $79.00 to upgrade from Photoshop Elements 12 to a 'discounted' Photoshop 13. However, I am being given no option to download. I am on a MAC using Safari. Please help. I am going to contact my credit card company and dispute the p

  • October 21, 2014
  • 1 reply
  • 141 views

I have just paid $79.00 to upgrade from Photoshop Elements 12 to a 'discounted' Photoshop 13.  However, I am being given no option to download.  I am on a MAC using Safari.  Please help.  I am going to contact my credit card company and dispute the purchase if I cannot get this resolved.  Thanks!

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    1 reply

    ssprengel
    Inspiring
    October 21, 2014

    Download the trial and enter your serial number:

    http://www.adobe.com/downloads.html

    Participant
    October 21, 2014

    K!  Thanks, I will try that.