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Dr Fadden
Dr Fadden
Participant
June 4, 2014
Answered

I have just upgraded to PSE 12 and Premier E 12, and tried to installed many times. The pop up says "Configuration Error"; contact Adobe Tech Support(?); and "mention error code 1"! Help please!

  • June 4, 2014
  • 1 reply
  • 135 views

I have just upgraded to PSE 12 and Premier E 12, and tried to installed many times.  The pop up says "Configuration Error"; contact Adobe Tech Support(?); and "mention error code 1"!  Help please!

Install appeared to run okay up to,, and including "shared Technologies"....

This topic has been closed for replies.
Correct answer Dr Fadden

I cleaned out all the *.tmp files on the disc, removed all short cuts and miscellaneous Adobe programs, and it then installed successfully.

Now if I can only get the updates to work.  There is always a challenge with Adobe software.

1 reply

kglad
Community Expert
kgladCommunity Expert
Community Expert
June 5, 2014

Troubleshoot installation | Photoshop Elements, Premiere Elements | Windows

Dr Fadden
Dr FaddenAuthorCorrect answer
Participant
June 5, 2014

I cleaned out all the *.tmp files on the disc, removed all short cuts and miscellaneous Adobe programs, and it then installed successfully.

Now if I can only get the updates to work.  There is always a challenge with Adobe software.

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