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Participant
December 30, 2014
Question

I have multiple ids because none of my purchased software shows up

  • December 30, 2014
  • 1 reply
  • 102 views

How do I consolidate the 2 ids. I know what happened. I changed my email address, so even if I try and log in under my old address, I don't remember the correct password and the site can't send it to me because that address no longer exists. Any suggestions? I am trying to track down my CS6 so I can install in my new computer.

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    1 reply

    MichaelKazlow
    Legend
    December 30, 2014

    You need to contact Customer Service.

    cchapin4Author
    Participant
    January 5, 2015

    Would love to do that but seems impossible. The chat that they recommend doesn't work and there doesn't seem to be a phone number ANYWHERE!