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barbaraw41856232
Participant
June 18, 2018
Answered

I have my serial number for Photoshop Elements 12, what do i do with it?

  • June 18, 2018
  • 2 replies
  • 7698 views

It is for adobe photoshop elements 12

      This topic has been closed for replies.
      Correct answer Bani Verma

      (Branched out as a new thread)

      Hi Barbaraw41856232,

      I understand your concern, you had to purchase a new machine as the old one crashed and now would like to install your Photoshop Elements 12 on it, however your computer does not have a disk drive.

      You may use the following link to download Photoshop Elements 12 : Download Photoshop Elements 13, 12, 11, 10, 9, 8, and 7 , after this follow the instructions given in the following link to install the product: Start the installer after downloading Adobe Acrobat X and Adobe Creative Suite CS5.5.

      Let us know if this helps.

      2 replies

      A
      Adobe59-lbJ4i7
      Participant
      June 19, 2018

      no,

      siftware sats "It is not mandatory to provide your phone number. You can reset your password using your email address that is associated with your Adobe ID account. Adding a phone number, however, provides you the additional convenience of using your mobile phone to reset your password.

      If you do not want to add your phone number at this point, click SKIP."

      I do not have a phone that texts and clicking on SKIP does nothing.

      B
      barbaraw41856232Author
      Participant
      June 19, 2018

      Thank you for the suggestion.  I do not text as I am a dinosaur and have a flip phone....:)

      John T Smith
      Community Expert
      John T SmithCommunity Expert
      Community Expert
      June 18, 2018

      When you install you enter the serial number when asked

      If you installed a trial and now have a number I THINK you will find an option when you click F1 for help

      B
      barbaraw41856232Author
      Participant
      June 19, 2018

      To my knowledge I have not installed anything (I looked in settings).  I purchase Photoshop Elements 12 sometime ago and my computer crashed and I was forced to buy a new one.  I have a disc.  However, my new HP does not have a disc drive.  I put all the required numbers in for the previous purchase and received a serial number then nothing happened and there were no instructions or a continue button.  I am NOT technically savvy  so I don't  know what to do.  I appreciate your response to my previous question.

      Bani Verma
      Bani VermaCorrect answer
      Legend
      June 19, 2018

      (Branched out as a new thread)

      Hi Barbaraw41856232,

      I understand your concern, you had to purchase a new machine as the old one crashed and now would like to install your Photoshop Elements 12 on it, however your computer does not have a disk drive.

      You may use the following link to download Photoshop Elements 12 : Download Photoshop Elements 13, 12, 11, 10, 9, 8, and 7 , after this follow the instructions given in the following link to install the product: Start the installer after downloading Adobe Acrobat X and Adobe Creative Suite CS5.5.

      Let us know if this helps.

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