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June 24, 2015
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I have ordered Lightroom for my PC (#AD005836462DK), but my order was not approved. No explanation in the receiving e-mail. Was is wrong?

  • June 24, 2015
  • 2 replies
  • 151 views

I have ordered Lightroom for my PC (#AD005836462DK), but my order was not approved. No explanation in the receiving e-mail. Was is wrong?

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    Correct answer Megha Rawat

    Hi Per,

    The payment is declined from bank's side. Please contact your bank to get it resolved.

    You can also try to make the payment with a different credit Card.

    Regards

    Megha Rawat

    2 replies

    Megha Rawat
    Megha RawatCorrect answer
    Participating Frequently
    June 25, 2015

    Hi Per,

    The payment is declined from bank's side. Please contact your bank to get it resolved.

    You can also try to make the payment with a different credit Card.

    Regards

    Megha Rawat

    Megha Rawat
    Participating Frequently
    June 24, 2015

    Hi Per,

    I checked the details. There is technical problem with the account.

    I have escalated it . It will be resolved soon.

    I will drop you an email once the problem has been resolved.

    Kind Regards

    Megha Rawat