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Arne Lie
Participant
November 3, 2015
Answered

I have payed for two license CC and need this up running on 2 iMac and 2 MacBookPro. Its no problem to install CC on both Mac Book Pro Macs.

  • November 3, 2015
  • 1 reply
  • 148 views

I have payed for one CC without STOCK and one CC license with stock.

I have installed CC without Stock on one MacBookPro. This went very easy.

When i try to install same version on my iMac there is problematic.

I do not get OPEN. I get BUY NOW. What is wrong?

I have tried logo on and off an both computers and so on but nothing helps.

I have tried to install CC license with stock on one iMac.

I do not get OPEN. I get BUY NOW. What is wrong?

I have tried logo on and off an both computers and so on but nothing helps.

I need help by phone please.

Where can i call?

This topic has been closed for replies.
Correct answer Kanikas

HI,

You can have creative cloud installed and signed in on two computers, as long as you only use it on one at a time. Download and install as you did on the first computer, sign in to your Adobe account on the Adobe website using your Adobe ID, download the Cloud desktop app, then download the software. Sign out on a computer that you will not be using: sign in and sign out of the Adobe Creative Cloud desktop app


Since its asking you to buy, kindly follow the steps below :-

First, sign out and then back in to Creative Cloud, using the same adobe id used to pay for your subscription,

https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

Then, if you launch any CC 2015 product and the pop up still shows a Trial message window, please see this link for resolution:

https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html

1 reply

Kanikas
KanikasCorrect answer
Legend
November 3, 2015

HI,

You can have creative cloud installed and signed in on two computers, as long as you only use it on one at a time. Download and install as you did on the first computer, sign in to your Adobe account on the Adobe website using your Adobe ID, download the Cloud desktop app, then download the software. Sign out on a computer that you will not be using: sign in and sign out of the Adobe Creative Cloud desktop app


Since its asking you to buy, kindly follow the steps below :-

First, sign out and then back in to Creative Cloud, using the same adobe id used to pay for your subscription,

https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

Then, if you launch any CC 2015 product and the pop up still shows a Trial message window, please see this link for resolution:

https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html

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