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mrstuartlee72
Participant
March 1, 2015
Question

I have problems installing Creative Suite Design premium CS5

  • March 1, 2015
  • 2 replies
  • 214 views

I recently got a new mac and am installing CS5 Design Premium on it. When installing overtime it gets to 93% there's a message saying that SafariNotification needs to be closed to continue installation. Only the installer is open, so I have all applications apart from Acrobat. How can I get around this issue?

    This topic has been closed for replies.

    2 replies

    c4ryan
    c4ryan
    Participant
    March 1, 2015

    I'm running into the same error. I've been able to install everything from the suite except for Adobe Acrobat X (which, as luck would have it, is the program I really need to use today). Were you able to resolve the issue?

    M
    mrstuartlee72Author
    Participant
    March 3, 2015

    Hi.

    I haven't had a chance to try things recommended by Ned yet. When I do I will let you know if successful. Please let me know if you are successful before that.

    Regards

    Stuart

    Ned Murphy
    Ned Murphy
    Legend
    March 1, 2015

    It sounds like it is probably a program that is running in the background that initiates as part of your startup processing.

    Closing Programs Interfering with Installation
    ----------------------------------------------

    PC - Task Manager: (CTRL-ALT-Delete) http://support.microsoft.com/kb/323527

    Mac - Activity Monitor: http://osxdaily.com/2010/08/15/mac-task-manager/

    M
    mrstuartlee72Author
    Participant
    March 1, 2015

    Hi.

    I have looked at this, but really don't understand how to use Activity Monitor.

    I have tried reinstalling and this message come up this time (Flash player is installed):

    Exit Code: 7

    -------------------------------------- Summary --------------------------------------

    - 1 fatal error(s), 2 error(s), 0 warning(s)

    ERROR: DW020: Found payload conflicts and errors:

    ERROR: DW020:  - Adobe Flash CS5.5 depends on Flash Player to be installed.

    FATAL: DW020: Conflicts were found in the selected payloads. Halting installation.

    -------------------------------------------------------------------------------------

    Any thoughts, just missing Acrobat, all other programmes installed.

    Ned Murphy
    Ned Murphy
    Legend
    March 2, 2015

    Exit Code: 6, Exit Code: 7 Installation Errors - http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html

             

    Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html for information on how to review your installation logs

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