i have purchased this and downloaded but it disappears while installing and just wont install at all!!!? help i need it for my course and need work done asap!!

Forum|Forum|11 years ago
May 6, 2015
2 replies
153 views

when i click to install it starts but within a few seconds it just closes and doest do anything i clicked it again and same thing, this is ridiculous since iv just paid money for it

Creative Cloud

This topic has been closed for replies.

Correct answer Rajashree Bhattacharya

The Adobe ID under the Forum does not have any CC placed under it, please let us know how you purchased. You can cancel online only when you purchase online from Adobe Store.

Regards

Rajshree

Pattie-F

Legend

Can you clarify what you downloaded? Was it creative cloud or a purchased adobe program?

Can you elaborate on what you mean when you say it "disappears while installing"? Is that after clicking on download? While installing? While launching?

Pattie

Rajashree BhattacharyaCorrect answer

Legend

The Adobe ID under the Forum does not have any CC placed under it, please let us know how you purchased. You can cancel online only when you purchase online from Adobe Store.

Regards

Rajshree

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded