Skip to main content
ginod39821890
Participant
June 19, 2015
Answered

I have restored my system on the previous date and now i can't re-install the adobe creative cloud... always a message to re-install it! Why?

  • June 19, 2015
  • 1 reply
  • 76 views

Somebody can help me?

This topic has been closed for replies.
Correct answer kglad

uninstall everything cc you can uninstall using the uninstaller files.

clean per http://www.adobe.com/support/contact/cscleanertool.html

then reinstall the cc desktop app, Download Adobe Creative Cloud apps | Free Adobe CC trial

install your cc programs using the cc desktop app.

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
June 19, 2015

uninstall everything cc you can uninstall using the uninstaller files.

clean per http://www.adobe.com/support/contact/cscleanertool.html

then reinstall the cc desktop app, Download Adobe Creative Cloud apps | Free Adobe CC trial

install your cc programs using the cc desktop app.